UltoVoice
UltoVoice
UltoVoice
Arabic and English AI Receptionist for Middle East Businesses
Arabic and English AI Receptionist for Middle East Businesses
Never miss a call, never lose a client. UltoVoice answers every call in Arabic or English, qualifies the caller and books the appointment while you work.
Features
What UltoVoice Does for Your Business
What UltoVoice Does for Your Business
What UltoVoice Does for Your Business
An AI voice agent that answers, qualifies and books, in Arabic and English, around the clock.
Always Available, Always Professional
Answers every call in under 3 seconds, at 2am, on a Friday, during Eid. No hold music and no voicemail.
Books Appointments Automatically
Checks real availability, offers a slot and writes the booking into your calendar before the caller hangs up.
Works Across Your Entire Business
Routes callers to the right department and hands over to a person with the context already gathered.
Captures Every Lead
Every enquiry is logged, transcribed and sent to your team by email or WhatsApp within seconds.
Speaks Your Customer's Language
Gulf Arabic and English, including callers who switch between the two inside a single sentence.
Understands Your Business
Trained on your services, prices and policies, so every answer sounds like it came from your office.
Arabic & English
Appointment Booking
Call Transcripts
24/7 Coverage
Live Transfer to Staff
24/7 Coverage
Live Transfer to Staff
CRM Integration
Arabic & English
Call Transcripts
Benefits
Why Businesses Choose UltoVoice
Why Businesses Choose UltoVoice
What changes in the first month of running an AI receptionist.
Work Efficiency
+93%
Day 1
Day 2
Day 3
Day 4
Day 5
Day 6
Day 7
Overall :
93%
Work Efficiency
+93%
Day 1
Day 2
Day 3
Day 4
Day 5
Day 6
Day 7
Your Staff Operate at Full Efficiency
Your Staff Operate at Full Efficiency
Stop paying skilled staff to answer repetitive calls. UltoVoice absorbs the volume so your team spends its hours on work that earns.
Stop paying skilled staff to answer repetitive calls. UltoVoice absorbs the volume so your team spends its hours on work that earns.
Consistent Client Experience Every Time
Consistent Client Experience Every Time
One poor interaction costs a client. UltoVoice delivers the same standard on the first call of the day and on the hundredth.
One poor interaction costs a client. UltoVoice delivers the same standard on the first call of the day and on the hundredth.
Process
How it Works
01
We Learn Your Business
We map how your business communicates, what your callers ask, and where a call should go.
02
We Build and Configure
We build UltoVoice on your services and prices, then test it against real calls before it takes yours.
class Sampling(layers.Layer):
"""Uses (mean, log_var) to sample z, the vector encoding a digit."""
def call(self, inputs):
mean, log_var = inputs
batch = tf.shape(mean)[0]
dim = tf.shape(mean)[1]
return mean + tf.exp(0.5 * log_var) * epsilon
class Sampling(layers.Layer):
"""Uses (mean, log_var) to sample z, the vector encoding a digit."""
def call(self, inputs):
mean, log_var = inputs
batch = tf.shape(mean)[0]
dim = tf.shape(mean)[1]
return mean + tf.exp(0.5 * log_var) * epsilon
On Call..
Mic On
Caption On
Note Taking…
On Call..
Mic On
Caption On
Note Taking…
03
You Go Live
Every call answered, every appointment booked, every enquiry logged. From day one.
Pricing
Choose Your UltoVoice Level
Determine your call coverage. Scoped to your call volume, priced once we understand it.
Enterprise
Contact Us
Designed for businesses where missing a call is simply not an option. Pay only for the minutes you use.
Included Features:
Custom monthly usage
Up to 30 concurrent calls running in parallel
Cross-departmental integration with direct to calendar booking
Real-time dashboard with complete operational visibility
Priority 24/7 support with guaranteed response times
Transcript & recording of every call
Enterprise
Contact Us
Designed for businesses where missing a call is simply not an option. Pay only for the minutes you use.
Included Features:
Custom monthly usage
Up to 30 concurrent calls running in parallel
Cross-departmental integration with direct to calendar booking
Real-time dashboard with complete operational visibility
Priority 24/7 support with guaranteed response times
Transcript & recording of every call
FAQ
Does an AI receptionist actually sound human?
Most callers do not realise. The voice answers in about 3 seconds, handles being interrupted, and is not reading from a phone tree. It will not fool everyone and it does not need to. What matters is that the call gets answered at 11 at night, the caller gets a real answer, and the appointment is in your calendar before they hang up.
Can it understand Arabic dialects, or only Modern Standard?
Dialect, which is the entire point. Almost nobody calls a business in Modern Standard Arabic, and systems trained only on MSA fall apart on the first real caller. UltoVoice is tuned for the everyday Arabic spoken across the region, and it is tested against recordings from your own market before it goes near a customer.
What happens when the AI cannot answer a question?
It transfers, and it does so before the caller gets frustrated. You tell us during setup which situations require a person, and the agent hands those over with the context already gathered. Outside hours it takes a full message and sends it wherever you want it, including WhatsApp. It never invents an answer to avoid the handover.
Can it book appointments directly into my calendar?
Yes, and this is usually the feature that pays for the whole thing. The agent checks real availability, offers slots, confirms with the caller and writes the booking into your system while they are still on the phone. No message to return, no double booking.
Can I keep my existing business number?
Yes. Your number stays where it is and calls route through to the agent, so nothing changes for anyone who already has your card. We can also provision a new local number if you would rather run the AI on a separate line while you build confidence in it. Most clients start that way.
Is an AI receptionist cheaper than hiring someone?
Substantially, and coverage is the bigger part of the answer. A full time receptionist covers roughly 40 hours a week. UltoVoice covers all 168, including the evening and weekend calls that currently reach nothing. There is no notice period, no cover to arrange during leave, and no recruitment when someone moves on.
How long does it take to set up?
Fourteen business days from signing, so roughly three working weeks. Two days to collect your numbers, your scripts and system access. Four to configure the agent on your services, your prices and the questions you actually get asked. Six to test and calibrate it, including calls we place ourselves to find the failures, with your review inside that window. Two to deploy. The clock starts once we have what we need from you, so the only thing that usually moves the date is waiting on access.
What happens during Ramadan, Eid and the weekend?
You tell it once and it holds. Shortened Ramadan hours, Eid dates announced at short notice, half day Fridays, prayer time gaps and the difference between a Friday to Saturday and a Saturday to Sunday weekend are all handled as configuration. This is a small thing that causes an enormous amount of missed business every year.
Does an AI receptionist actually sound human?
Most callers do not realise. The voice answers in about 3 seconds, handles being interrupted, and is not reading from a phone tree. It will not fool everyone and it does not need to. What matters is that the call gets answered at 11 at night, the caller gets a real answer, and the appointment is in your calendar before they hang up.
Can it understand Arabic dialects, or only Modern Standard?
Dialect, which is the entire point. Almost nobody calls a business in Modern Standard Arabic, and systems trained only on MSA fall apart on the first real caller. UltoVoice is tuned for the everyday Arabic spoken across the region, and it is tested against recordings from your own market before it goes near a customer.
What happens when the AI cannot answer a question?
It transfers, and it does so before the caller gets frustrated. You tell us during setup which situations require a person, and the agent hands those over with the context already gathered. Outside hours it takes a full message and sends it wherever you want it, including WhatsApp. It never invents an answer to avoid the handover.
Can it book appointments directly into my calendar?
Yes, and this is usually the feature that pays for the whole thing. The agent checks real availability, offers slots, confirms with the caller and writes the booking into your system while they are still on the phone. No message to return, no double booking.
Can I keep my existing business number?
Yes. Your number stays where it is and calls route through to the agent, so nothing changes for anyone who already has your card. We can also provision a new local number if you would rather run the AI on a separate line while you build confidence in it. Most clients start that way.
Is an AI receptionist cheaper than hiring someone?
Substantially, and coverage is the bigger part of the answer. A full time receptionist covers roughly 40 hours a week. UltoVoice covers all 168, including the evening and weekend calls that currently reach nothing. There is no notice period, no cover to arrange during leave, and no recruitment when someone moves on.
How long does it take to set up?
Fourteen business days from signing, so roughly three working weeks. Two days to collect your numbers, your scripts and system access. Four to configure the agent on your services, your prices and the questions you actually get asked. Six to test and calibrate it, including calls we place ourselves to find the failures, with your review inside that window. Two to deploy. The clock starts once we have what we need from you, so the only thing that usually moves the date is waiting on access.
What happens during Ramadan, Eid and the weekend?
You tell it once and it holds. Shortened Ramadan hours, Eid dates announced at short notice, half day Fridays, prayer time gaps and the difference between a Friday to Saturday and a Saturday to Sunday weekend are all handled as configuration. This is a small thing that causes an enormous amount of missed business every year.
Does an AI receptionist actually sound human?
Most callers do not realise. The voice answers in about 3 seconds, handles being interrupted, and is not reading from a phone tree. It will not fool everyone and it does not need to. What matters is that the call gets answered at 11 at night, the caller gets a real answer, and the appointment is in your calendar before they hang up.
Can it understand Arabic dialects, or only Modern Standard?
Dialect, which is the entire point. Almost nobody calls a business in Modern Standard Arabic, and systems trained only on MSA fall apart on the first real caller. UltoVoice is tuned for the everyday Arabic spoken across the region, and it is tested against recordings from your own market before it goes near a customer.
What happens when the AI cannot answer a question?
It transfers, and it does so before the caller gets frustrated. You tell us during setup which situations require a person, and the agent hands those over with the context already gathered. Outside hours it takes a full message and sends it wherever you want it, including WhatsApp. It never invents an answer to avoid the handover.
Can it book appointments directly into my calendar?
Yes, and this is usually the feature that pays for the whole thing. The agent checks real availability, offers slots, confirms with the caller and writes the booking into your system while they are still on the phone. No message to return, no double booking.
Can I keep my existing business number?
Yes. Your number stays where it is and calls route through to the agent, so nothing changes for anyone who already has your card. We can also provision a new local number if you would rather run the AI on a separate line while you build confidence in it. Most clients start that way.
Is an AI receptionist cheaper than hiring someone?
Substantially, and coverage is the bigger part of the answer. A full time receptionist covers roughly 40 hours a week. UltoVoice covers all 168, including the evening and weekend calls that currently reach nothing. There is no notice period, no cover to arrange during leave, and no recruitment when someone moves on.
How long does it take to set up?
Fourteen business days from signing, so roughly three working weeks. Two days to collect your numbers, your scripts and system access. Four to configure the agent on your services, your prices and the questions you actually get asked. Six to test and calibrate it, including calls we place ourselves to find the failures, with your review inside that window. Two to deploy. The clock starts once we have what we need from you, so the only thing that usually moves the date is waiting on access.
What happens during Ramadan, Eid and the weekend?
You tell it once and it holds. Shortened Ramadan hours, Eid dates announced at short notice, half day Fridays, prayer time gaps and the difference between a Friday to Saturday and a Saturday to Sunday weekend are all handled as configuration. This is a small thing that causes an enormous amount of missed business every year.
